HIPAA compliant
FHIR ready
ABHA certified

Automate Every Patient Interaction

A conversational AI agent for your website, app and WhatsApp.

  • Books appointments and triages symptoms
  • Answers from the patient’s own health records
  • Speaks 12+ Indian languages, 24/7
Health Assistant
Online · 24/7
A general physician in Koramangala please
Found 3 general physicians in Koramangala
2:00 pm works for me
Appointment confirmed
Dr. Ananya Kumar · Thu 6 Mar, 2:00 pm · Care Hospital, Koramangala.
What the agent does
Appointment Booking & Follow-ups
Schedules visits, sends reminders and checks in after every consultation.
Symptom Triage
Assesses urgency through clinical Q&A and routes to the right level of care.
Health Record Q&A
Answers from the patient's own linked health history and lab reports.
Voice channel
मुझे कल डॉक्टर से मिलना है
Booking you in for tomorrow, 10:30 AM ✓ Reminder will be sent tonight.
What were my last test results?
Your HbA1c was 6.2% — within normal range. Your next check-up is due in 3 months.
Trusted by

Not just a chatbot

A clinical agent

Most healthcare chatbots answer FAQs. EkaAgent does the work. Deploy the same agent across apps, website or WhatsApp.

Chat Agent

Deploy on your website or app

Embed it directly in your website or app. Patients can book appointments, ask health questions and access their records without leaving your platform.

carehospitals.in
Care Assist
Online · 24/7
Hi! I can book appointments or pull up your reports.
Book a skin check
AK
Dr. Ananya Kumar
Dermatology · 10+ yrs
Tomorrow, 10:00 am

WhatsApp Agent

Meet patients where they are

Most patients won't download a new app. They're already on WhatsApp. Your agent lives there too — booking appointments is as easy as sending a message.

Care Hospital
Business · replies instantly
I've been having fever for 3 days
Any body ache or cough along with it?
Body ache, no cough
That reads as moderate urgency — a General Physician today should do it.
Book 4:30 pm Other times

Voice Agent

Fully voice-to-voice

For patients who'd rather talk than type. They call, the agent listens and responds in their language, in real time. Built for post-discharge follow-ups, medication reminders and populations who prefer voice.

Voice channel
Patient said
'मुझे कल की रिपोर्ट चाहिए'
Hindi · understood natively

Everything your front desk does

And the things they can't

From appointment booking to emergency triage, the agent works across every patient touchpoint, so your team focuses on care.

Appointment Booking & Doctor Discovery

Matches patients to the right doctor by symptom, locality and speciality

Fills empty slots automatically. No calls, no back-and-forth.

Real-time availability sync with your EMR calendar.

Sends confirmations and reminders on WhatsApp.

RP
Dr. Rashmi Patil
General Physician · 15+ yrs
Today, 2:00 pm
Select a date
Mon
3
Tue
4
Wed
5
Thu
6
Fri
7
Available slots
9:00 am 11:30 am 2:00 pm
Other doctors nearby
AK
Dr. Ananya Kumar
Indiranagar · 10+ yrs
Tomorrow, 10:00 am
SM
Dr. Suresh Menon
HSR Layout · 12+ yrs
Thu, 11:30 am
Booked — reminder sent

AI-powered severity assessment

Assesses symptoms across 5 urgency levels in real time.

Considers patient history, vitals, and pain duration.

Escalates critical cases before the patient reaches a front desk.

Routes to ER, same-day slot, or scheduled appointment accordingly.

Select your symptoms
Fever or chills
Headache or dizziness
Shortness of breath
Body aches or joint pain
Rate your pain level
Not painfulVery painful
Emergency — routing now
Pain 8/10 for 2 hours. Nearest ER 1.2 km away.

Patient profiles & CRM

Unified profile: visits, prescriptions, allergies & preferences.

Automated follow-ups and re-engagement nudges.

Lead capture from WhatsApp, web, and voice — auto-converted to bookings.

Engagement scoring surfaces high-risk patients for proactive care.

MS
Meera Sharma
34 · F · ABHA linked
Active
Unified profile
Visits12
Prescriptions8 active
AllergiesPenicillin
Languageहिन्दी
Engagement score
Refill reminderSent
WhatsApp · 2 days ago
Review bookingPending
Due in 3 days
Re-engagementQueued
Voice call · tomorrow
Lab test booking

Automated booking with partner labs. Results are parsed and sent to the patient and the doctor.

Medical records

FHIR-compliant records accessible by voice or chat. Patients share and manage their full history.

ABHA Integration

National health ID auth via ABDM. Link and consent-share records across India's health network.

Health services

Wellness enrolment, medication reminders, and preventive nudges between visits.

1M+

Patient conversations handled

Across appointment booking, symptom triage, records and follow-ups.

3x faster

Appointment bookings

24×7

AI-powered patient assistance

100%

ABHA & FHIR compliant

From integration to conversation

Go live in minutes

Eka Console agent builder
Step 1

Plug in to your existing systems

Connect Eka to your EMR, WhatsApp Business, ABHA network and patient database through REST APIs or pre-built integrations.

Agent builderIntent studio Prompt editorAnalytics Knowledge baseMCP servers Custom themesLive preview
Step 2

Define what your agent does

Set the scope — which workflows, which departments, how it escalates. No engineering or ML expertise needed. If you can fill a form, you can configure an agent.

WorkflowsLanguages DepartmentsGuardrails Escalation rulesTone & persona
Step 3

Deploy anywhere

Publish across one or multiple channels at once. Monitor conversations, flag edge cases and improve responses from a single dashboard.

Patient APIAppointments API Doctor APILab booking API Medical records APICRM lead API

Every patient. Every condition.

No limits on coverage.

The agent understands patients in their own language and responds with clinical accuracy. No translation layer. No missed context. Trained across medical specialties and every major Indian language.

Multilingual AI

Native understanding, not translation.

12+
हिन्दीHindi
EnglishEnglish
اردوUrdu
বাংলাBengali
தமிழ்Tamil
മലയാളംMalayalam
తెలుగుTelugu
ಕನ್ನಡKannada
मराठीMarathi
ગુજરાતીGujarati
ਪੰਜਾਬੀPunjabi
ଓଡ଼ିଆOdia

मुझे कल डॉक्टर से मिलना है— Hindi

Voice + Text — patients speak naturally in their language. The agent responds in the same language with medical accuracy.

Medical Specialities

Clinically trained AI across departments

Any
CardiologyDermatologyEndocrinologyENTGastroenterologyGeneral MedicineGynaecologyNephrologyNeurologyOncologyOphthalmologyOrthopaedicsPaediatricsPsychiatryPulmonologyRadiologyRheumatologySurgeryUrologyDentistryPhysiotherapyNutritionImmunologyHepatologyVascular Surgery

Specialty-aware — the agent understands clinical context, symptoms, and department workflows for accurate triage and routing.

Every step of the patient journey

The agent is there

From first interaction to follow-up — AI agents at every step.

Step 1

Patient initiates

App · Widget · WhatsApp · Voice

Step 2

Authentication

OTP · ABHA · SSO

Step 3

AI Triage

Intent classification & routing

Step 4

System Action

Books, fetches and updates via your APIs

Step 5

Confirmation

Alerts · Reminders · Records

Your clinic's first AI employee

Ready in days. Working 24/7.

Join leading hospitals using Eka Health Agent to automate patient journeys and deliver exceptional care experiences.

No IT overhaul required
ABDM-compliant from day one
Speaks your patients' languages